Integrated Technology Services (ITS) provides infrastructure and IT support to the entire college community. We have staff on the Prince of Wales Campus, the Summerside Waterfront Campus and in the Tourism and Culinary Centre to provide technology services to college locations across P.E.I.
From our centralized service desk in the Centre for Applied Sciences and Technology on the Prince of Wales Campus, our staff provide the infrastructure and support for computing services, audio visual, administrative systems, and web development.
The ITS Department provides support during the hours of operation posted below. To submit a service request:
HELPDESK: (preferred method - staff only)
EMAIL: itservices@hollandcollege.com
PHONE: 902-566-9689
Current Staff and Students are provided with a ÎçÒ¹av user account to access most systems/applications at ÎçÒ¹av:
IMPORTANT: Please note that a student MUST have successfully REGISTERED into their courses at ÎçÒ¹av before they can access any computer or applications at the ÎçÒ¹av (on premise or online).
Within 2 hours after REGISTERING for courses, Integrated Technology Services will send the ÎçÒ¹av username/password combination to the students' PERSONAL email account that was used during the APPLICATION process. With their ÎçÒ¹av user account, students can access the following ÎçÒ¹av applications (on-premise or online).
To Log In: (use your full email address and password to log on to your work/school account)
Email:
OneDrive:
All Office 365 Apps:
SAM:
NOTE: It takes an extra 6-24 hours to be able to log into SAM.
WiFi Access: Connect to HCWIFI and enter your full username and password
If students are having problems logging into the ÎçÒ¹av network for the first time, the most common reasons are:
If students are having problems logging into SAM for the first time, the most common reasons are:
All current ÎçÒ¹av staff and students may access Microsoft Office Online applications, or download the latest FULL version of Microsoft Office to be used on up to (5) personal devices.
ÎçÒ¹av’s subscription to the Microsoft Campus Agreement provides a membership to the Microsoft Azure Dev Tools for Teaching. This membership grants active faculty, staff and students currently teaching or attending one or more courses in any of the STEM departments, access to Microsoft software, professional development tools and services.
STEM is defined as a department or program containing a technical discipline of Science, Technology, Engineering, or Mathematics.
The software is available at no extra cost for students, faculty, and staff to download and install on their personally owned computers. Software acquired through this subscription may also be installed on departmental lab workstations.
Membership to Microsoft Azure Dev Tools for Teaching subscription also includes:
- Microsoft platform, server and developer tools software as well as betas and new releases
- Online access to all Microsoft Azure Dev Tools for Teaching content
Requirements:
- The software must be used for instructional and research purposes.
- Students may install the software on their personal machines for use with coursework and personal development projects.
- The software is not to be used to run a business or for ventures that drive commercial profit.
- The downloaded and licensed software will cease to function when you are no longer an active faculty, staff, or student at ÎçÒ¹av.
You can see a list of products included by clicking on the following link:
To sign up for Azure Dev Tools for Teaching:
1. Visit
2. Sign in using your ÎçÒ¹av email account and current password
3. On the “Student Verification” page, answer the questions, solve the captcha, then click on “NEXT”.
4. Agree to the terms, then click on “Verify academic status and accept terms”.
5. On the Education Overview page, in the left sidebar, click on “Software”.
6. Search through the list of available software and click on the link of a title you are interested in.
7. A sidebar will open on the right-side of the screen with a “Download” button to download the software, and a “View Key” button to view your software license key.